The easiest way faculty/staff can report a technology-related problem/request is through our new Help Desk App!
| Students | Faculty/Staff | |
| MyVCCCD portal login issues: | We recommend contacting the office of Admissions and Records. Our IT help desk cannot assist with logging into your MyVCCCD portal. | We recommend contacting the District IT Help Desk. |
| Canvas issues: | We recommend contacting your instructor first. You can also contact the 24/7 Canvas Help Desk at (844) 603-4262. | We recommend contacting Instructional Technology. |
OC Help Desk can assist with:
- Outlook/staff email issues
- Microsoft Teams issues
- Network/wifi connectivity issues
- Printing
- Campus-provided Software needs
- Campus-provided Hardware issues
Contact Information
The easiest way to report a technology-related problem/request is by our new Help Desk App!
- Faculty/Staff: for urgent issues, call our office: 805-678-5898
- Hours: Monday-Friday, 8:00am-5:00pm
You can assist the Help Desk staff by providing the following:
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Your name
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Your department
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Your telephone number and extension/email
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Your location
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Detailed description of your problem/question. Please include the application you are using and screenshots of any error messages.