We are happy to offer assistance through Zoom with a financial aid staff member. If you have more complicated issues, you will be able to see a financial aid specialist through Virtual Live Assistance. Please have a photo ID and student ID# available before joining the Virtual Live Assistance. You will automatically be placed into a waiting room and admitted once staff is available.
Live Assistance Update:
Live Assistance will be unavailable August 11–12, 2026 and will resume regular hours on Tuesday, August 18, 2026. Thank you for your understanding.
Virtual Live Assistance Hours
| Date | Time |
|---|---|
| Tuesday | 2:00 pm - 6:30 pm |
| Wednesday | 10:00 am - 12pm & 2:00 pm - 6:30 pm |
