agilegrad FAQs

Agilegrad provides general help as well as video tutorials via the “help” link that can be found at the bottom of every page once you are logged in. If you can’t find the answer to your question there or in these pages, please contact Instructional Technology for assistance.

General Questions

Login Questions

Profile Questions

Degree Plan Questions



How do I access the Spanish version of the site?

At the bottom of every page there is an “español” button. You can click this to switch to the Spanish translation. You can switch back to English by clicking the “english” button in the same place.

I heard there are online video tutorials. Where can I find them?

You can find the videos by clicking the “help” link at the bottom of any page in agilegrad. The videos are located below the FAQs.

What are wall posts for?

Your wall allows you to communicate with counselors about your plan. When you post something on your wall, your counselor will be able to see it. They will also be able to respond to you by posting information on your wall for you to see. The wall is visible only to the you and to the counselors; other students cannot see this information.

Who do I contact with feedback?

We are always working to improve the system for our students and counselors, and your feedback, comments, suggestions, and questions are always welcome. If you find something that doesn’t seem to work right, or if you have a suggestion for a new feature, please contact Bola King-Rushing in Instructional Technology.

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Login questions

How do I create an account?

Instructions for creating an account can be found on the Getting Started page.

I lost or can’t remember my password. What do I do?

From the login page, click the “Forgot your password?” link, then enter the email address you registered with. A password will be emailed to that address.

I’ve done the registration page, but I didn’t receive the confirmation email, and now I can’t log in and I can’t re-register. What do I do?

Contact Instructional Technology ( and provide your email address and 900 number to get this cleared up.

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Profile questions

Can I change my profile after my first login?

Yes. You can click the "profile" link at the top of the page at any time. Here you can make changes to your lists of Courses Taken, Current Courses, Test Results, and Student Groups.

I can't remember all of the classes I've taken in the past. Can I add them later?

Yes. If you remember a class you missed, or just don't want to enter them all right away, you can click the "profile" link at the top of any page to revisit your profile. Then select the "Completed Courses" tab to add or remove courses from that list. Keep in mind that the more accurate your profile is, the better your degree plan will be. You should be able to get a copy of our transcript information through the MyVCCCD portal.

What if I have taken courses at Ventura College or Moorpark College?

You can find Oxnard College's equivalents to some courses from VC or MC to add to your profile by following these steps:

  • After you log in (at, click the "profile" link at the top of the page.
    Select the "Completed Courses" tab.
  • Click the "transfer" button at the bottom of your list of courses, then click the "Import Courses" tab.
  • Choose either Moorpark College or Ventura College from the lookup menu.
  • Enter any course number from the school you chose (such as ENGLM01 or MATHV05), select the course from the list, and then click "submit." If the course you entered does not appear on the list, then there is no equivalent at Oxnard College. See a counselor for assistance.
  • Otherwise, when you click Submit it will show you the Oxnard College course that matches the one you entered. (For example, the equivalent to Ventura's MATHV05 is our MATHR116.) You can then click "add" to add it to your profile.

I’m looking for a course in the search box for completed or current courses and it’s not showing up. How can I find it?

First of all, be aware that the search box can only display up to 10 course names at a time. If you’re looking for a higher-level math course—such as MATH R120, for example—and you’ve only typed in “MATH,” it won’t show up in the list. If you keep going, however, you’ll see your course in the list by the time you have typed in “MATHR1.” For fields that offer a large number of courses, such as English or history, you may end up having to type in the whole course number.

Another way to add a course to your Completed Courses section is to go to the full course list by clicking “courses” at the top of the page. You can go through this list to find the course you’re looking for; you can also filter the list using the search box or department list at the top. When you find the course you’re looking for, click on it to get the course information, and then click the “add to taken courses” button to add it to your list of completed courses.

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I’ve created my plan. Now what?

Keep in mind that the agilegrad system is a tool to help you think about your academic goals. The plan is not a definitive roadmap or binding contract. Changes happen all the time: courses that were scheduled may be cancelled, your personal situation may change, or new opportunities may arise. Your next step should be to visit with a counselor to talk about your plan and how best to achieve your goals.

Why does it say “PLAN INCOMPLETE” when it also says “all requirements met”?

The system reports “all requirements met” because there is a course listing in the plan for every requirement. However, some of the course listings are actually electives that you haven’t chosen a specific course for yet. See the next question on placeholders for more information.

What are all these “placeholders”?

Most programs offer you some elective courses or a choice of general education courses will fulfill certain requirements. Rather than select these for you, agilegrad creates placeholders that represent these courses. You can click on a placeholder to see your options for that requirement. Note that not all the courses that fulfill a requirement may be available to you because you have not taken the appropriate prerequisites; these courses (and the missing prerequisites) are given at the bottom of the list. When you find one that you like, click the “add to plan” button to replace the placeholder with that course.

Why aren’t there any summer courses in my plan?

By default, summer courses are not included. However, you can tell the system to include them by clicking the “plan settings” button from your plan. Select the “Advanced Settings” tab, which gives you access to a number of extra options for controlling your plan and course schedule. Click the “Do you want to take summer classes?” box, then rebuild the plan using the button below the options.

How do I add a course manually?

When you are looking at a particular course plan, you can add a course to any semester by clicking the “change courses” button at the bottom of that semester’s course list. The program may suggest courses for you to add to that semester; if you see an option that you like, simply click the “Add” button next to that course to add it to your plan. If you don’t see anything you like, or if there are no suggestions, select the department you’re interested in from the “Department” list to display the available courses from that department. Once you find a course you like, click its “Add” button to add it.

You can also add a course by using the “Courses” link at the top of the screen. When you click it, you will be taken to a list of all available courses (you can select a department to look at just courses from that department, or search for a course with the Search box). Click on any course to learn more about it, such as which semester it’s offered, the class times, who is teaching it, and its prerequisites. When you find a course that meets your needs, you can add it to your active plan by clicking the “Add to Plan” button next to it. Note that if you have more than one plan, you can see which plan is active at the top of the course description page; it will be listed as your “current plan.”

I've made some mistakes or changes. How do I start my plan over?

There are a couple of ways to do this. Near the top of your plan, you’ll see a “Rebuild Plan” link. When you click to rebuild your plan all courses will be cleared and your plan will be rebuilt.  You can select whether you want to rebuild the term currently in progress and whether you want to include your registration records in your plan.  Click the "Ok" button to rebuild your plan.

As another option, you can use the “plan settings” button to make changes to your preferences (course times, credits per semester, etc.) and then use the “rebuild plan” button at the bottom of the preferences page to rebuild your plan based on your changes.

Finally, you can also go back to your main page by clicking the “plans” link at the very top of the page. From here you can “add a new plan” to start anew without getting rid of your other plan(s).

How do I know what courses are fulfilling which requirements?

There is a box at the top of the plan view that shows which program(s) you have in your plan and unmet requirements. Click the "Details" button. You can then click the "All Requirements" tab to see all of the requirements for your plan and which courses in the plan are being used to meet those requirements.

I’ve got my basic plan, but I want to make changes. How do I rearrange the courses?

To the right of each course title in your plan is a “Reschedule” button. When you click this, a window pops up showing other semesters during which the course will be offered. You can click the “select” button next to the semester of your choice to move it there.

What does the “active plan” mean?

You can create as many different plans as you like, to explore the many options available to you. However, you should always have one of these as your “active plan,” the one that you are actually working on finishing at least for the moment. This serves two purposes. First, it lets your counselors know what your current goal is so that they can provide accurate guidance. Second, it allows the college to make future course schedules that can better meet students’ needs. On your agilegrad plans page (click the “plans” link at the top), you can change any plan into the active plan by clicking its “make active” button.

I’ve already registered for the upcoming semester. How do I enter my classes?

You can still have these courses in your plan. Start by clicking “Add a new plan.” You can name the plan and select a preferred course time as normal, but select Custom Program instead of Standard Program. (We’ll change this back later.) Click the Update button that appears and add the courses you’ve already registered for. When these are all added, click “Build plan.” The new plan should just have the next semester with all of your classes, and all future semesters empty.

Now, click “Plan Settings” to go back to the plan setup page. Click “Standard Program” and choose your goal(s) as appropriate. This time, click “Back to plan” to return to your plan while still keeping the courses you already have. Now you’ll see your list of requirements for your goal. In this plan viewing page, click “Refresh plan” to have the system fill in these requirements for your future semesters. Now you’re all set, though you should see a counselor to double-check that everything is where it should be.

No matter how many times I rebuild my plan, there’s a required course missing. What’s going on?

Because agilegrad currently only looks three years ahead, this can happen in rare cases when a course required for a particular program is not offered every semester. For example, in Fall 2010 the system can only go as far as Fall 2013. If you need to take a course that is only offered in spring semesters, but you will not complete its prerequisites until Fall 2013, there is not yet a valid semester in which the system can place it, so it will get left out for the moment. However, each year the system will move another year forward, so this will get remedied in your plan with plenty of time to spare.

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